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What requests can be addressed to the FIT department?
What requests can be addressed to the FIT department?
Updated over 10 months ago

The FIT department reps can assist you in situations that call for a customized approach for your trip’s organization. For example:

  • Finding a hotel according to specific characteristics, even if it's not listed on our website.

  • Requesting a specific room category with a particular view and/or specific services.

  • Creating an itinerary for your stay.

  • Booking ground services, excursions, and transfers.

  • Renting meeting rooms/spaces.

  • Arranging a dinner/banquet.

You can submit a request to the FIT department through a special form on the website or via email to [email protected].

Note: Be sure to send the request from the email associated with your Roundtrip account.

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