Skip to main content
All CollectionsSelf-bookerCar Rentals
When is money refunded following a penalty-free booking cancellation?
When is money refunded following a penalty-free booking cancellation?
Updated over 9 months ago

The refund processing time depends on the method you used to pay for your reservation:

  1. If you paid using your overpayment balance in your "Personal Account," the funds will arrive back on your account within a single day.

  2. If you paid via bank account, the wait will be 1–5 business days (the exact timeframe depending on the bank).

  3. If you paid by bank card, the wait will be from 3 to 40 business days (the exact timeframe depending on the bank).

Did this answer your question?