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How to Add an Extra Service to Your Booking?
Updated over 9 months ago

How to Order In-Flight Services

You can order a specific type of in-flight meal on the airline's website or by calling the airline’s official phone number.

How to Pay for Extra Baggage

You can purchase additional baggage allowances on the airline's website.

Where to Find Baggage Information

The availability and size of baggage allowances offered by the airline can be found during the booking process.

If your booking is already confirmed, you can find this information on the itinerary receipt or in the booking card. To do so, go to "Orders" > "Flights" and select the relevant booking.

How to Register Unusual Baggage

Unusual baggage includes items such as:

  • Pet carriers

  • Musical instruments

  • Sports equipment

  • Medical equipment

  • Strollers

  • Oversized or fragile baggage

  • Firearms, and so on.

To transport such items, you need to inform the airline in advance and receive instructions and/or permission. Passengers will be required to pay for the transportation of unusual baggage at the airport during check-in.

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