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What requests can be addressed to the FIT department?
What requests can be addressed to the FIT department?
Updated over 9 months ago

The FIT department reps can assist you in situations that call for a customized approach for your trip’s organization. For example:

  • Finding a hotel according to specific characteristics, even if it's not listed on our website.

  • Requesting a specific room category with a particular view and/or specific services.

  • Creating an itinerary for your stay.

  • Booking ground services, excursions, and transfers.

  • Renting meeting rooms/spaces.

  • Arranging a dinner/banquet.

You can submit a request to the FIT department through a special form on the website or via email to [email protected].

Note: Be sure to send the request from the email associated with your Roundtrip account.

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