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How to modify a booking?
Updated over 10 months ago

Extending a Booking

  1. Ensure that there are available rooms on the dates you need.

  2. Create a new booking.

  3. Contact our support service, specifying that this booking is an extension of an existing one.

If there are no available rooms, send a request to our support team. We will confirm room availability, add the extension cost to your invoice, and update your voucher.

Shortening a Booking

  1. Ensure that there are available rooms on the dates you need.

  2. Create a new booking.

  3. Cancel the old one.

If the booking is non-refundable or there are no available rooms on the website, please send a request to our support service. We will check the possibility of shortening the booking and update the voucher and cost accordingly.

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