The driver arrives at the pick-up location specified in the voucher, for example, at the rental company's office at the airport. Depending on the rate conditions, the car may also be driven to the airport terminal and/or meet the client with a name sign.

The driver presents a set of documents and signs the rental agreement. If necessary, the driver pays for additional services on the spot, for example, extended insurance or a child seat.

The driver checks the car for defects, signs the acceptance certificate (attached to the rental agreement), and makes a security deposit.